Thursday, September 24, 2015

Text Appointment Reminders

Text Appointment Reminders: The Benefits

Reminding clients of when their appointments is important. While it may seem easy enough, there are many businesses out there who fail to provide reminders – doctors, chiropractors, massage therapists, plumbers, lawyers, and even tax consultants. If you have a business where appointments are scheduled, text appointment reminders are a must. This will make it easier for you to manage your appointment, provide reminders, and more. There are some amazing benefits to this service and it is easier to implement than you might think.

Saturday, September 19, 2015

SMS Appointment Reminder Templates

I've been helping out a number of businesses to get started with sending SMS appointment reminders.

They have seen a decent decrease in the number of no show's, added better communication to their clients and overall has meant their business is seen in a more positive light.

We generally have been advising clients to send reminders 24 hours before the appointment and ALWAYS asking them to reply if they need to confirm or decline their appointment.

Asking clients to reply  has resulted in about 80% reply rate, which is really great.  By asking clients to confirm really really has reduced the no show rate.

Clients feel more committed to the appointment if they have replied with a yes and less likley to not show, or at least get in contact to re-arrange the appointment time.

Here are some good appointment reminder templates you can use to get started.